09:07:07,839 ERROR - A problem occured while writing the configuration file to: C:\Program Files\Greenshot\Greenshot.ini 09:07:07,838 INFO - Saving configuration to: C:\Program Files\Greenshot\Greenshot.ini 09:07:07,838 INFO - Using ini file C:\Program Files\Greenshot\Greenshot.ini I have the same Problem and the log file says that it want to save settings to greenshot.ini.
Maybe there are some errors in there which might hin on the issue.ĭepending on what comes out of it, we might need to look for other reasons. Some settings is faulty, and causes an exception when writing the greenshot.iniįirst thing you might check, is the greenshot.log file, we described how you can find it here:.Something is meddling with the file storage.Greenshot is started multiple times, and the instances compete for the greenshot.ini, causing it to be reset.You somehow have a greenshot.ini in the program files where Greenshot is found, Greenshot cannot write here, so it's the same issue.Greenshot doesn't have write permissions to the greenshot.ini file in %APPDATA%\Greenshot and it can never store the settings, which will mean it looks like a clean install.I can somehow imagine the following possibilities: Maybe you can help us solve this issue, that would be really great.
I have seen this issue every now and then, and we never got the reason for this.
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